how we work.
Social and wedding samples: Smock social is carried at stationery stores nationwide. If you prefer to order from our web site, orders ship within one business day. You'll receive a tracking number from UPS when your order leaves our shop.
Wedding, general: Smock is sold at fine stationery stores across the country. Once you find a store near you, we try to keep the ordering process simple.
- choose your design.
- customize your design with inks, fonts, and patterns if you'd like.
- place your order.
- study the proof that we'll send you. suggest revisions (if you'd like). approve.
- prepare for something wonderful (we guarantee shipment within 2 weeks of proof approval).
If there isn't a store in your area that carries Smock, you can work with us directly.
Proofs: One round of changes to your initial proof is included with your order. Additional rounds of revisions are $40. Once we receive your order and your text, you will receive your initial proof within three business days. Revisions to proofs are sent out within one business day.
Turnaround: Once we receive your final proof approval, your invitations will ship within 10 business days.
Shipping: Our standard shipping method is UPS ground. We also offer UPS next day and 2-day expedited shipping. Drop-shipping is available at no additional cost.
Pre-shipment of envelopes: We can ship your printed and unprinted envelopes five business days after proof approval for an additional $100.
Rush turnaround: Our rush service allows us to ship five business days from final proof approval for a 50% upcharge. Please call to confirm availability of rush turnaround before placing your rush order.
Additional envelopes: We include an extra 10% of inner and outer invitation envelopes at no cost. Additional envelopes may be purchased for a nominal cost.
Cancellations: If orders are canceled before proof approval, design fees may apply. After proof approval, orders can not be canceled and will be billed for in full.
Understanding artisan printing: Letterpress is a historic printing method. Because our printing is done on antique printing presses, each piece that we print will be subtly unique. No two pieces are entirely identical, and letterpress printing is not an exact science. Subtle variations in inking, color, impression and position are to be expected. These small variations are part of what makes letterpress beautiful.
Please note that any folded pieces are shipped scored and flat for more secure shipping.